Privacy Policy

Privacy Policy

We are committed to protecting your personal information when you access and shop on our website. This Privacy Policy explains how we collect, use, and safeguard customer information.

1. Purpose of Information Collection

We collect customers’ personal information for the following purposes:

  • Processing orders and arranging delivery

  • Contacting customers to confirm orders

  • Providing customer support services

  • Sending promotional information (if customers agree)

  • Improving service quality and user experience

2. Scope of Information Collection

The information we may collect includes:

  • Full name

  • Phone number

  • Delivery address

  • Email address

  • Payment information (if applicable)

We do not collect information beyond what is necessary to provide our services.

3. Scope of Information Use

Personal information is used internally for the purposes stated above and will not be shared with third parties, except in the following cases:

  • Shipping partners for delivery purposes

  • Competent authorities when required by law

  • Payment service providers

4. Data Retention Period

Customer information is stored in our system until the customer requests deletion or when it is no longer necessary for service provision.

5. Information Security

We implement appropriate technical and administrative measures to protect personal information from unauthorized access, loss, or data breaches.

6. Customer Rights

Customers have the right to:

  • Request access, updates, or corrections to their personal information

  • Request deletion of their personal data

  • File complaints if their information is used for improper purposes

7. Contact Information

For any inquiries regarding this Privacy Policy, please contact us:

  • Company Name: …………………

  • Address: …………………

  • Hotline: …………………

  • Email: …………………

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